LEGAL

Cookie Policy

Last updated: April 2025

This policy explains how AskHeidi uses cookies and similar tracking technologies.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They remember preferences, understand usage patterns, and improve your experience. They can be session cookies (deleted on browser close) or persistent cookies (remain for a set period).

Types We Use

1
Essential
Required for core features: navigation, checkout, account access. Cannot be opted out.
2
Analytics
Anonymous usage data via Google Analytics — page views, traffic sources, bounce rates.
3
Functional
Remember preferences like currency, language, recently viewed destinations.
4
Marketing
Deliver relevant ads and measure campaign effectiveness.

Third-Party Cookies

Some cookies are set by: Google Analytics (traffic analysis), payment providers (secure transactions, fraud prevention), and customer support tools (chat and tickets). These third parties have their own privacy policies.

Managing Cookies

You can manage cookies through browser settings — view, delete, or block cookies. You can also use the Google Analytics Opt-out Add-on.

Disabling certain cookies may affect website functionality. Essential cookies cannot be disabled.

Retention Periods

Session cookies
Deleted when you close your browser
Analytics
Up to 2 years
Functional
Up to 1 year
Marketing
Up to 90 days

Contact

Questions about cookies? Contact us at support@askheidi.app.